Introduction
Welcome to Tour Tales! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
Who We Are
Tour Tales operates as the data controller for your personal data. Our contact information is as follows:
- Address: 344 W 52nd St, New York, NY 10019, USA
- Email: privacy@tour-tales.com
- Phone: +1 (646) 906-3192
What Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name, email address, phone number.
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Information about your interactions with our website, such as pages visited and time spent on the site.
- Marketing Data: Your preferences for receiving marketing communications.
How We Use Your Data
We process your personal data for the following purposes:
- To provide and manage our services.
- To communicate with you regarding inquiries, bookings, or support requests.
- To improve our website and user experience.
- To comply with legal obligations and prevent fraud.
- To send marketing communications if you have opted in.
Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: When you provide consent for specific purposes, such as marketing emails.
- Contract: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When required by law, such as tax or regulatory requirements.
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services.
Your Rights
As a data subject under GDPR, you have the following rights:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal limitations.
- Right to Restrict Processing: Request restriction of how we process your data.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw your consent at any time for specific processing activities.
How We Protect Your Data
We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. These include:
- Encryption of sensitive data.
- Regular security audits and updates.
- Access controls to limit data access to authorized personnel only.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
Cookies
We use cookies to enhance your experience on our website. For more details, please refer to our Cookie Policy.
Third-Party Services
We may share your data with trusted third-party service providers for the purposes of analytics, payment processing, or email marketing. We ensure all providers comply with GDPR standards.
International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
Changes to This Privacy Policy
We may update this policy periodically. We recommend checking this page regularly to stay informed about our data practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data rights, please contact us at:
- Email: privacy@tour-tales.com
- Phone: +1 (646) 906-3192